Privacy Policy

Effective date: 16 August 2026.

Who handles personal information

MEL WILSON ENGINEERING LIMITED operates Bolstr J. Contact us at [email protected].

Information we handle

We may handle account and profile information, customer-submitted engineering content, usage and run information, support communications, security information and payment-status information.

Why we handle information

We use information for authentication, service delivery, AI processing, billing and support, security, and service improvement.

Service providers and overseas processing

We use service providers for hosting, authentication, AI processing, payments and support. Those providers may process information outside New Zealand where needed to provide their services.

Payment and tax information

Payment and tax information is handled by the Merchant of Record. Bolstr J does not claim to store card details.

Retention and deletion

We retain information only as needed to operate the service, meet obligations and resolve issues. Current functionality does not provide a self-service account-deletion tool; contact us about an account request.

Security

We use reasonable measures to protect information, but no online service can promise absolute security.

New Zealand access and correction

You may ask to access or correct personal information we hold about you. Contact [email protected].

Cookies and local storage

The minimal public site has no analytics or advertising trackers. Essential authentication and preference storage may be used in the signed-in toolbox.

Changes, effective date and contact

We may update this policy by posting a revised version. This policy is effective from 16 August 2026. Contact [email protected].